Terms of Service

Maw3ed lets a business create its own online booking page, manage appointments, and communicate with its customers. Maw3ed is the platform; each business is responsible for the services it actually provides to its own customers.

• You must provide accurate information when signing up, and keep it up to date.
• You’re responsible for what you enter on your booking page (services, prices, photos, descriptions) and for actually honoring the appointments customers book with you.
• You’re responsible for keeping your login credentials secure. Let us know right away if you think your account has been accessed without your permission.
• New accounts get a free trial period. After the trial ends, continued access requires an active paid subscription.

• Subscription plans and pricing are shown on your Billing page and may change from time to time; we’ll display the current price before you pay.
• Payments are currently made manually via Whish Money. Your access is extended once we’ve confirmed the payment was received.
• If a subscription lapses, your booking page and dashboard are locked until you renew — your data isn’t deleted, just inaccessible until payment resumes.
• Payments already made for a subscription period are non-refundable, except where required by law.

You agree not to use Maw3ed to:

• Impersonate a business you don’t own or operate, or post false information about a business
• Send spam, harassment, or unsolicited messages to customers
• Attempt to disrupt, overload, or gain unauthorized access to Maw3ed’s systems or another business’s account
• Use Maw3ed for anything illegal under applicable law

We may suspend or close an account that violates these terms.

When a customer books an appointment through a business’s Maw3ed page, that booking is an arrangement between the customer and the business — Maw3ed provides the booking tool but isn’t a party to that appointment. Cancellations, rescheduling, and disputes about a specific appointment are between the customer and the business.

We aim to keep Maw3ed running reliably, but we don’t guarantee the service will always be available or error-free. We’re not liable for lost bookings or business caused by downtime, outages, or issues with third-party services Maw3ed depends on (such as our hosting or database provider).

Maw3ed is provided “as is.” To the extent permitted by law, Maw3ed is not liable for indirect, incidental, or consequential damages arising from your use of the platform, including lost revenue or lost data. Our total liability for any claim relating to Maw3ed is limited to the amount you paid us in the three months before the claim arose.

You can stop using Maw3ed at any time — contact us and we’ll close your account. We may also suspend or close an account for violating these terms, non-payment after a reasonable grace period, or if required by law.

We may update these terms as Maw3ed evolves. If we make material changes, we’ll update the date at the top of this page. Continued use of Maw3ed after a change means you accept the updated terms.

These terms are governed by the laws of Lebanon.

Questions about these terms can be sent to us on WhatsApp at 79070947. See also our Privacy Policy.